Aspect Software, Inc. (“Aspect”), a leading provider of fully integrated customer engagement, workforce optimization, and self-service omni-channel solutions, announced it has entered into a definitive merger agreement to be acquired by Vector Capital.
VectorVMS, a leading provider of vendor management solutions (VMS), today announced its launch as a new brand identity.
Deputy, the award-winning workforce management software platform, today announced that it closed an $81 million USD Series B funding round.
Vista Equity Partners, a leading investment firm focused on software, data and technology-enabled businesses, today announced its investment in Allocate Software (“Allocate”), the leading international provider of healthcare workforce management...
Hula Partners, a leading provider of competency management solutions, today announced it has officially rebranded as Kahuna Workforce Solutions. Customers will see the company's new name, logo, and website starting today.
Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced today that it has completed the acquisition of TelStrat, a leading provider of call recording, quality, analytics, and workforce management (WFM) solutions.