A well-written learning and development (L&D) plan is great, but execution and delivery is everything — and it’s where many training programs fail. As training professionals know, there are infinite ways for programs to go off the rails.
Here are three simple hacks to drive lasting behavior change in your organization — whether you are in charge of post-training outcomes, are designing learning experiences or want to help team members sustain their learning.
Everyone listens to the same internal station: WIIFM (what’s in it for me?). It’s not that we’re selfish or egocentric. We’re simply human. So it’s natural to wonder what impact or benefit we may derive from something we’re about to experience.
One of the keys to success in sales is having salespeople who can relate to your consumers. In the Medicare and retirement markets, that may mean that many of your sales personnel might not have boarded the internet and technology bus at the same stop.