While the concept of product training and onboarding is not new, there is now a greater understanding of the strong correlations among effective training, product adoption and customer health, especially at SaaS companies.
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Digital transformation is about reimagining how you bring people, data and processes together to create value. In this rapidly transforming business environment, the need for an adaptive workforce will change learning and development (L&D) and its methods.
L&D professionals often evaluate delivery methods based on the organization’s overall learning objectives. Most use multiple delivery methods, because a single modality can’t do everything well. So, how can you choose training delivery methods?
Do you think virtual training is a fad destined to make a big splash and then slowly fade away? This article shares the top eight reasons virtual training is experiencing a boom and why it’s likely to stick with us well into the future.
While training and customer success departments understand the importance of customer training and the value it provides, it can be difficult to communicate it to stakeholders. Making a solid business case for a customer training program is the key.
In order to create the best learning experience, it’s vital to mix up your learning delivery methods to ensure you’re delivering training effectively, which is why a blended learning delivery approach is an excellent idea for your internal training.
Making the switch from traditional, in-person training to virtual training is tough. How do you know if your organization is ready for this change?
Whether with YouTube or an internal platform, the adoption of video learning continues to grow, especially since members of the newest generation to enter the workforce have had a screen in their hand since they were about five years old.
Today’s virtual training software provides a nearly identical teaching experience for instructors — and, arguably, a better learning experience for all learners. Innovative virtual training tools have taken instructor-learner interactions to a new...
Why is it so difficult to achieve the same level of engagement in a virtual classroom as it is in person? Most people say, “I can’t see the participants” and, “I don’t know how to use and manage the technology.”