Increasing customer retention is a major revenue driver in the subscription economy, often proving to be more rewarding than customer acquisition efforts.
Acting as true content delivery systems, LXPs' ability to curate content from a company’s internal digital learning assets, external content found on the internet and user-generated content engages learners in an interactive environment.
The term “user experience,” or UX, is typically applied to web design, but its principles have wide applications. Consider the goal of UX design: to use an understanding of what drives behavior to create a system that encourages the desired outcome.
SkyPrep, a leader in cloud-based Learning Management System software, has announced the release of its new learner interface to streamline the training process and improve the quality of the learner experience.
Employees are fed up, and they want better. In the old days, it would have been up to human resources professionals to tackle the problem. But when it comes to delivering a modern employee experience, they can’t do it alone.
Think about smartphones, tablets and apps. Their intuitive interface enables us to navigate them with ease. As instructional designers, we should also use these principles when creating e-learning modules — or any digital assets for our learners.
Improving the user experience will save instructional time and training dollars and increase the overall value of the endeavor. Usability needs to be a major consideration in evaluating the effectiveness of a learning program.
We can create the greatest digital leadership programs, knowledge transfers or job aids, but if the interface design isn’t up to par, learners quickly become lost in figuring out how to navigate a course rather than focusing on the content.