Sustainment training is a powerful tool for ensuring that sales reps not only maintain but sharpen their product knowledge.
Training professionals have long felt like parents dropping their children off on the first day of kindergarten, experiencing a sense they have done all they can in creating an engaging learning environment and then sending participants back to work.
To move into the future and embrace an evidence-based approach to learning, you don’t have to throw out your LMS or revamp your entire strategy. Automated refresh can seamlessly improve learning outcomes by an order of magnitude.
A sales training program will have the most traction and ROI when it’s followed by a well-executed coaching and reinforcement plan. Here are five coaching and reinforcement strategies that top-performing sales organizations implement.
Due to its ability to engage learners, gamification is commonly used for knowledge transfer in the workplace — but gamification also has the power to reinforce key concepts, behaviors and skills that, when applied, will drive impactful business results.