A sales training program will have the most traction and ROI when it’s followed by a well-executed coaching and reinforcement plan. Here are five coaching and reinforcement strategies that top-performing sales organizations implement.
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Creating an environment that drives healthy behaviors lifts the performance of not just high potentials but all employees, even low-performing ones.
Knowledge reinforcement strategies enable you to continuously follow up with learners right after they complete training to help them recall knowledge and practice behaviors.
Great training organizations understand that the development of training content is integral to enhancing the overall performance of the workforce and achieving business objectives.
In today’s world, every time we turn on our computers for a meeting or course at home, sipping coffee in our pajamas, we’re all thinking one thing: How effective is this?
Sustainment training is a powerful tool for ensuring that sales reps not only maintain but sharpen their product knowledge.
Ongoing professional development is critical. However, many are overlooking what may be the most important part of the process: post-training follow-up.
Training professionals have long felt like parents dropping their children off on the first day of kindergarten, experiencing a sense they have done all they can in creating an engaging learning environment and then sending participants back to work.
A haphazard approach to onboarding, training and coaching — as well as common mistakes in these areas — can torpedo sales effectiveness. To develop well-prepared reps and deliver learning that sticks, avoid these 10 costly errors.
Having been in the video training business since 2005, I’ve watched my clients incorporate video into all aspects of their training. It’s exciting to see how nimble video can be — how one tool has so many uses.