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Measurement is a powerful activity, because it benefits the individual and the organization. This combination of a broad and focused view of effectiveness is necessary to sustain selling skills. Here’s how to bring structure to measurement.

Data: Fact or Fiction

3 min read
Many factors can contribute to employee performance, and where possible, it’s important to consider these elements in the measurement plan. Paying attention to these other factors will enhance the quality and usefulness of any analysis.

Measuring Learning Effectiveness

2 min read
To a degree, learning is its own reward. Employees become more productive and engaged, and learning also improves job satisfaction and retention. But in business, everything must show its worth. Is learning an investment or an expense?