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Level 6: Taking It to the Next Level

2 min read
Adding to the traditional Kirkpatrick/Phillips model, level 6 is an evaluation that measures your learning climate and tells you which environmental factors are most affecting the impact of your training on the job.

HR, Customer Education and ROI

3 min read
Customer education programs are educational activities that a company sponsors for the purpose of supporting the product use of two broad categories of current or potential customers: business professionals and individual consumers.