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Harnessing Informal Learning

5 min read
Regardless of the source of the training content, learning is of little value unless it prepares the participant to perform better on the job and makes a measurable contribution to organizational results.
It’s 2020, and the internet is abuzz with talk of the future of work. Most of the people “in the know” are talking about AI and soft skills. However, in order to know what we should focus on when it comes to training content, we need data.