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Effectively managing customer relationships and providing solutions to meet client needs are critical skills for sales reps to master to improve customer experience and increase sales. However, sales management often overlooks how to use sales training...

Leadership 2.0 and the Constructive Covenant

2 min read
In his 1993 book “The Winner Within,” hall of fame basketball coach Pat Riley contributes an entire chapter to what he called the “constructive covenant” or the promise that every team member must make in order for the team to reach the pinnacle...