To understand why so many CRM implementations fail, let’s take a look at the history of these systems.
In human services, coaching and technology should go hand in hand. Too often, however, the two concepts stand alone. Coaching is important in a change initiative. The first step? Select an internal team of coaches to connect all the pieces.
Sailing may be one of humanity’s oldest activities. Virtual reality (VR) is one of its most recent. Yet they are similar: In both cases, your journey is 90% easy going and 10% sheer terror.