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When we talk about training, three outcomes typically rise to the top as the most important: knowledge, skills and attitude (although some talk about abilities instead of attitude, depending on the source and the purpose).
Most people are not prepared for a new job at the moment they begin it. As they advance in their careers and begin to manage others, their success or failure generates exponential effects – good and bad -- for their organizations.

What Is the Soft Skills Gap?

4 min read
Today’s young workforce has so much to offer – new technical skills, ideas, perspectives and energy. Yet, too many of them are holding back their enormous potential with underdeveloped soft skills.