Training telehealth workers on core soft skills like communication, empathy and agility will drive patient-centric experiences now and long after the pandemic subsides.
Tag: soft skills training
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Organizations are increasingly looking to virtual reality as a new tool for delivering soft skills training more effectively.
A critical factor in improving employee performance is an inspiring leader.
Learn how to teach the tough skills, like leadership, facilitation, communication, diversity and inclusion (D&I), and more, online.
TRC® Healthcare, a leading provider of medication advisory and learning solutions, launches a new Pharmacy Technicians University program.
Area9 Lyceum is partnering with educator Ester Wojciki to develop learning modules. The first module, "Kindness," will be offered for free, starting this week, on the Area9 website.
Developing your empathy can help you transform unconscious bias, foster diversity and inclusion and is critical to your leadership success.
While online meetings have become common in today’s modern workplace – and we are collectively getting better at them – most virtual meetings have room for improvement.
Empathy: We want leaders to have it, employees to behave with it and everyone to display it when interacting in groups. Sadly, it is not innate.
Training is crucial to setting new leaders up for success as they embark on their leadership journey. Unfortunately, new leaders rarely get the guidance and tools they need.