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Aligning Your Organization Around the Customer Experience

4 min read
The single most effective way you can improve productivity and sales within your business is to align your whole organization around the customer experience. This idea might sound like a simple and clear-cut way to operate, but it requires commitment.

5 Strategies to Gain Buy-in From Sales Training Participants

Sponsored3 min read
For any sales training initiative to be successful and achieve maximum return on investment, there must be buy-in from the training participants. It can be challenging to get salespeople excited about training, since they’ll be pulled away from selling.
The last 12 months have been my own real-life version of “Undercover Boss,” transitioning from being a CEO to a sales rep back to a CEO. I thought I understood what it took to be a successful sales executive. I was wrong.

Sales Organization Inspection Checklist

Sponsored20 sec read
Stop chasing elusive reasons for performance issues in sales, and gain a clear view of what is going on. Download this visual model and see where you stand.

Transforming Sales Enablement for 2020

7 min read
As a function, sales enablement has not been around for long, but it’s already seen some dramatic changes, thanks to shifts in buying, selling and technology.