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The 3D Advantage Change Process

Sponsored27 sec read
Many organizations fail because they treat skill development as a training event instead of a change process. To succeed, sales leaders, enablement professionals, and L&D teams need to think of salespeople as customers of the change process.
From the content they need to the training experience they prefer, every seller is unique. They’re also demographically diverse, spanning generations and geographies. With packed schedules, they’re often busy, making them hard to reach and engage.

Activating the Revenue Team to Generate Client Value

4 min read
Every business-to-business (B2B) sales organization of any size has some version of a strategic deal review or full account review. More often than not, the review is painful for three primary reasons.

How to Increase Revenue by Aligning Sales With Customer Service

Sponsored4 min read
When it comes to increasing revenue, most organizations look first to their sales team to drive new business and overlook the revenue-boosting potential that comes from aligning the sales and customer service departments.

The 5 Personalities of the Sales Apocalypse

7 min read
The salespeople on our team, much like salespeople everywhere, were struggling to make sales by using a loser’s formula. During nearly every sales call, they shifted from persona to persona, appealing to whatever emotional state the buyer was in at that...

3 Steps to Measure Sales Training Effectiveness and Outcomes

4 min read
Measurement is a powerful activity, because it benefits the individual and the organization. This combination of a broad and focused view of effectiveness is necessary to sustain selling skills. Here’s how to bring structure to measurement.
Gryphon Networks announces the availability of Sales Performance for Dynamics – an optimized integration of Gryphon’s patented telephony, behavior analytics and marketing compliance platform designed to work natively within Microsoft Dynamics 365.