Tag: Sales Training
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Integrating tools and technologies into your learning or training initiative requires a fine balance¬ — picking tools that help enable learning, but in no way distract the learner from absorbing the content.But, what about tools that support a...
In 2013, Training Industry’s studies focused on a variety of topics, ranging from onboarding and knowledge transfer to the use of virtual environments in leadership development.
The opposite of networking is not working. And, when developed correctly, it can be a most important business skill. Every time you meet someone, there is an opportunity to learn from them and be a resource to them.
The biggest misconception about sales training is that we can train people how to sell and that it can be done in a one-day workshop.
A friend and colleague have rightly noted more than once, “If you can measure it, you can change it.” Make no mistake, I agree whole-heartedly. Also make no mistake, not everyone is willing to measure.
Effectively managing customer relationships and providing solutions to meet client needs are critical skills for sales reps to master to improve customer experience and increase sales. However, sales management often overlooks how to use sales training...
Today’s training narrative sounds little like that of the last decade. Customer apathy and economically minded decision-makers asking ‘why do we need this?’ have forced the change.
When most people think of online training, the first thing that often comes to mind is a static slideshow presentation with monotonous voiceover.
Training BPO has changed considerably since the late '90's when many believe it actually took root as a viable business strategy for learning leaders.