Richardson, a leading global sales training and performance improvement company, announced today that it has launched its new Prosperous Account Strategy Program, a method for growing key accounts.
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Sales bridges the divide between the needs of a buyer and the product or service that meets that need. Make sure your reps are equipped to close that gap.
Many sales managers are ineffective at coaching. Here are some of the most common mistakes they make and how to avoid them.
Non-compliance is our bane as trainers. Or is it? Why are some non-compliant salespeople capable of ultimately embracing change, while others remain steadfastly opposed? Here is a tale of two non-complaint salespeople.
Allego, the sales learning and coaching platform, today announced the close of a strong quarter, in which the company added key new customers, renewed 100 percent of its existing customer base and garnered solid industry recognition.
While the extent and feasibility of “all-hands” customer support may vary based on organizational structure, there are valuable lessons to be learned from customer-centric companies, especially for teams in sales or marketing.
It’s frequently said in the L&D community that as learners, employees are now acting like consumers. As a result, experts say, organizations need to change their approach to learning and development.
Salespeople travel frequently and are often stuck in transport to meetings, waiting in line for coffee or delayed at an airport. If they have an easy-to-access video, they can pop in headphones anywhere and review their knowledge.
Considering the average tenure of a sales rep is now under two years, according to numerous studies, successful, rapid onboarding is all the more critical.
Whether you’re a B2B or B2C business, a manufacturer or a retailer, or something in between, you are engaged in commerce, and the foundation of commerce is trust.