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Like all departments, human resource professionals are under the gun to administer their processes with greater speed, scope and depth than ever before. HR managers need to run a tight ship — from streamlined human capital management to a comprehensive...

The Secrets of SaaS Training: Monetization

4 min read
Many SaaS companies don’t even think in terms of monetizing customer training. They are product companies that typically have little to no interest in being in the services business, beyond what is minimally required to get customers up and running. ...

The Secrets of SaaS Training: Delivery

6 min read
This is the second in a series of three articles on the secrets of SaaS training. The first article, Secrets of SaaS Training: Design, explored approaches to designing SaaS training, and how it differs from traditional models. This article explores best...