Role-playing exercises are one of the best tools to use in sales coaching. With that in mind, here is a guide to creating impactful role-play scenarios for your team.
Of all the metrics that L&D leaders should focus on when designing a leadership training program aimed at developing conversational leadership, if you were to choose just one, it should be self-awareness.
Today’s instructional designers and trainers must do more than just bridge the gaps: The must use diversity to benefit the individuals and the group as a whole.
The use of videos to train and educate has grown dramatically due to advancements in technology. It is now easier to create, share and distribute videos to larger audiences.
Practice is essential to high performance, and in sales, we practice our craft with role-play. If you are serious about sales coaching, role-play has to be in your bag of tricks.
How do we, as learning experts, provide opportunities for our employees to walk in somebody else’s shoes and understand how another person is thinking and feeling? How do we help them develop the self-awareness to see themselves as others see them?
Coaching plays a valuable role in helping to reinforce decision-making, strengthen negotiation positions, prepare and plan for various scenarios to reduce surprise and risk, and improve confidence.