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It’s easy to fall into the trap of planning before agreeing upon a desired outcome. Trainers are particularly susceptible to this pitfall, because they are often comfortable with last-minute requests and pride themselves on being nimble and responsive.

Three Trends Tying Sales Training to Business Results

3 min read
Sales training professionals have long suffered with the frustrating reality that reps tend to forget most of the information they learn in a matter of days. What we’ve come to understand is that to claim success with any training initiative, sales reps...

Managing Stakeholder Expectations

2 min read
For an organizational change initiative, a stakeholder is any person whose participation, support, or decisions can influence the outcome of the initiative.