Most of us send text messages on a daily, if not an hourly, basis in our personal lives - and have for many years. Increasingly, many professional organizations are utilizing instant messaging applications at the office as well.
Tag: reinforcement
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Motivation is fundamental to employee engagement and performance. It is what drives us to set and attain goals. The goal of employee engagement is to enhance employees to exercise discretionary effort and the best way to achieve it is through motivating...
As a former financial services executive, HR leader and now, B2B sales trainer, I’ve been involved with corporate training for the best part of two decades.
Every seller has been there. It’s the meeting with eight stakeholders, no one’s on the same page, and half the group is glancing not-so-furtively at their phones. Perhaps it’s the prospect so far down the buying process that your call is just his...
Let’s face it, adopting new knowledge and skills on the job can be quite challenging, especially when employees are continually asked to upskill to meet the demands of the changing workplace.
Is your sales manager training generating the results you expect? How about the results that executive leadership expects? For many organizations, the investment in sales management training is not paying off.
Sales training professionals have long suffered with the frustrating reality that reps tend to forget most of the information they learn in a matter of days. What we’ve come to understand is that to claim success with any training initiative, sales reps...
Learning leaders are well acquainted with the learning curve. They're not giving sufficient attention, however, to what is known as the "forgetting curve." This refers to what happens when the training's not reinforced: employees quickly forgetting what...
One of the best ways to motivate a team and produce phenomenal results in the workplace is by using positive reinforcement. When positive reinforcement is used, you focus less on what people are doing wrong and more on what they’re doing right.
The most successful companies today have a workforce that is aligned behind a company’s strategic objectives and core values.