Modern technology makes it easy to extend the learning, keep people accountable, sustain motivation and create behavioral change. One tool you can use to sustain learning and create behavioral change is the post-training webinar.
If you shop online and have ever had a question about or a problem with an order, you may have interacted with a customer service chatbot. Some organizations are also now using chatbots in their employee training programs.
Learning and development (L&D) experts and corporate training professionals spend countless hours designing programs that are intended to help employees learn valuable skills, all in the hopes that it will make them better at their jobs.
Knowledge management and learning and development (L&D) are tightly linked in many ways primarily because developing skills and behaviors and sharing knowledge are at the core of why each function exists.
Learning professionals are faced with a rapid emergence of new multimedia technologies that can enhance both engagement and effectiveness. However, a new breed of immersive technologies has come to the forefront of learning strategies.