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The problem of training transfer and its most recent synonym, "scrap learning," have been the nemesis of learning professionals for decades, yet very little has changed beyond identifying them as a problem. Luckily, there is a solution.
Within companies across the globe, sales departments are looking at activations, marketing teams are tracking Net Promoter Scores, IT is measuring the number of tickets closed and human resources is measuring employee turnover, but being focused on final
Engagement is at the heart of organizational performance. Without elevated levels of engagement, organizations can experience diminished returns on investment, high turnover rates and reduced morale and productivity.