New supervisors’ success is less about their previous technical expertise and more about their ability to lead.
Provide new managers with self-study resources to assess their levels of emotional intelligence, and have them set personal development goals.
These five habits of great managers can help you make the transition from training professional to training manager and learning leader.
It’s common for organizations to promote people up the hierarchy until they reach a level of incompetence — a concept known as the Peter Principle. Even when a position requires a different set of skills, it’s past performance that leads to the...
Friendships between leaders and their constituents have always been a questionable activity in business. While some leaders are able to leverage those relationships as a powerful networking tool, others have allowed them to create toxic cultures.
Your team is growing, and your current managers are overwhelmed. You need to hire and/or promote more managers to support your team. Beware of your first instinct: to promote the best performer on your team or hire the first manager who seems capable.
There are many challenges first-time managers face. Perhaps they struggle with delegating or communicating effectively with team members. Navigating these challenges are critical not only for their own success but their team's and their organization's.
Let’s face it: The word “training” is a trap. Are we really in the “training” business? Why training? Do we want people to slavishly follow directions, or do we want them to be idea generators and problem solvers?