Your team is growing, and your current managers are overwhelmed. You need to hire and/or promote more managers to support your team. Beware of your first instinct: to promote the best performer on your team or hire the first manager who seems capable.
There are many challenges first-time managers face. Perhaps they struggle with delegating or communicating effectively with team members. Navigating these challenges are critical not only for their own success but their team's and their organization's.
Let’s face it: The word “training” is a trap. Are we really in the “training” business? Why training? Do we want people to slavishly follow directions, or do we want them to be idea generators and problem solvers?
The talent you display in one role positions you for a promotion to another, then can wind up at the core of your struggles once you get there.