Adopting a cross-training mentality can better prepare workers for success in their careers, bringing their performance to the next level.
In the modern marketplace, the majority of the customers who contact your company have already decided to purchase your product. If a customer comes to your company almost ready to purchase from you and doesn’t, it implies that the seller poorly.
Lean back in your chair; close your eyes; and think about a time when you were working in the zone — the WOW zone — loving the job you were doing so much that you would have done it for free if you had some other way to pay the bills. That’s...
Today’s instructional designers must learn how to navigate the rise of the hyperactive e-learner, namely, the employees who power-click through content for completion, not retention.
Enerjoy, an artificial intelligence platform that uses personalized gamification to increase sales teams' motivation and performance, announced the launch of its series A fundraising round.
Many trainers have learned how to teach on the job, through trial and error. Fortunately, there is a depth of knowledge about how adults learn and how to facilitate their learning.
Smart companies are paying attention to work-life fulfillment and how to create the best possible employee experience. However, the dialogue usually encompasses things like alternative work hours or taking pets to work.
Walt Disney had some of the best people skills, emotional intelligence and communication skills of any leader in any field of endeavor. He set an example for all leaders and learning professionals to emulate.
Today’s buyers are more informed and aware than ever before. Consequently, it’s no longer enough to be a transactional sales representative. Sales professionals must have strong emotional intelligence.