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As a trainer, it is common to hear complaints like these from sales reps: “I don’t have time for training.” “By the time I get back to my territory, the information is obsolete.” “I need the information just before a sales call.” “Training...
This is the time of year that our team at Training Industry reflects and takes inventory of the ideas that have impacted our industry over the past 12 months.

Caution: Slippery When Metrics

2 min read
Mark Twain’s popularized phrase, “There are three kinds of lies: lies, damned lies and statistics,” may seem like an odd way to lead into something that supports the use of metrics, but it highlights the fact that just because there’s a bar graph,...