Improving sales performance more often than not requires changing the behaviors of sellers and managers. Sales organizations are continually challenged to bring in higher revenue, quarter after quarter, and year after year.
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Over the last decade or so, HR has seen a significant shift in its positioning. With the emergence of the knowledge economy, the importance of people as a key element in organizational success has gone up.
Everybody’s talking about big data these days. The popular buzzword has been subject to a variety of interpretations, but no matter how you define it, one thing is certain: To obtain the best insights for impacting business results, organizations need...
For every HR professional with a keen understanding of the value of effective e-learning on employee output and engagement, there is an accountant eager to compress the entire program into their ROI formula.
Microlearning is undoubtedly one of the hottest topics permeating the corporate training world these days. Ironically, the concept is anything but new. Brain scientists discovered years ago that breaking down content into bite-sized pieces is a more...
It’s no secret that HR and L&D professionals find it challenging to measure the ROI of employee training to prove investments contribute towards improved individual and business performance.
Around the turn of the century, training business process outsourcing (BPO) became a commonly offered service that training suppliers began marketing. Many learning leaders viewed the concept of outsourcing as a bad idea;
In the world of training research, many of the relationships we consider rest on a variety of statistical assumptions. First, we assume that we’re using comparable units of measurement that are at similar levels of specificity—in other words, not only...
The evolution of technology has facilitated access to more information than ever before, but the endless flood of facts and figures has left employees drowning in data.
The first path analysis article introduced the path analysis framework for testing theories of cause and effect relationships, as well as the reduced-form path model as the basis for quantifying training impact at a macro-level.