We all might know soft skills are important, and our instincts are telling us they can have a profound impact on the bottom line, but without research, we can’t actually prove it and show how great the impact is.
Tag: measurement
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There are many strategies to take control of learning data; this infographic shares a few common approaches for you to take action with real impact.
When leaders recognize accountability as something that is teachable and measurable – i.e., a hard skill – they can wield its power to achieve a slew of top-line business goals.
Getting an accurate pulse on a large sales organization is like getting input from 500 people about an upcoming dinner party — it’s not easy. And if you miss the mark, the most vocal people in the company will communicate how they feel about the...
A persistent challenge for chief learning officers is how to tangibly measure the impact of L&D so they can confidently report to senior leaders how their programs are driving business value. A logical proxy for measuring L&D ROI is proficiency.
Why is it easier to develop new hard skills, such as a new procedure or task, than it is to develop a new soft skill, such as active listening? Here are five key challenges to soft skills programs and how to overcome them.
Finding a solid path from the training event all the way to the final destination (business impact and ROI) will make any initiative successful.
Our primary responsibility when developing reports is to design information that will incite and prescribe appropriate actions whenever necessary.
We should leverage the very skills that ensure a positive classroom experience to tell the learning story to our stakeholders, sponsors, owners and leaders.
This white paper explains concepts and best practices for developing effective assessments and interpreting their results.