Measuring the return on investment (ROI) for any activity is the most important metric for any business. The same is true for learning and development (L&D).
The role of the training manager involves, among other responsibilities, identifying performance issues and determining whether training can address them.
Your company has jumped on the bandwagon of using an LMS — but what is it doing, exactly? Are you using it to its full potential?
A data-fluent learning and development function is more likely to take greater accountability for results and to successfully improve its own performance.
Proactive needs analyses are a way to discover performance challenges and fill gaps with effective training before they become larger problems.