Managers play a crucial role in the professional well-being of an organization. On a daily basis, managers interact with frontline employees who are last to touch your product before it reaches your customers, or deliver your service.
Tag: manager training
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Fifteen years ago we opened up a Coaching Services division in our company. One of the models embraced and taught widely is known as LITE Skills. LITE stands for Listening, Inquiring, Testing for Truth, and Endorsing.
What do first-level managers do at high-performing organizations that set them apart from those at low-performing organizations?
Newly promoted managers, whether they are sales managers, operations managers or technical managers, often come to the job with the same question: I’m a new manager! Now what do I do?
Many of us have suffered through bad managers. Whether it was in our first job at a burger shack or in our professional careers, being directed by a manager who lacks the personnel or motivational skills can have lasting, deleterious effects.
Is your sales manager training generating the results you expect? How about the results that executive leadership expects? For many organizations, the investment in sales management training is not paying off.
Sales training can be highly effective. It can also fail to provide the ROI you expect. Here are 10 reasons why sales training doesn’t work, and solutions to help you implement a successful sales training program:
Unlike other sales manager training programs that focus primarily on sales coaching, it is important for sales managers to develop a wide range of competencies in order to be successful.
The transition from salesperson to sales manager is one of the biggest challenges in the sales profession. It requires a complete change in thinking. Overnight, you go from being in control of your own destiny to having your performance ratings determined...