As leaders, managers and participants in life, we all need a subtle nudge to remember that the most powerful influencer of behavior is simple reinforcement of things going right.
Tag: management
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One feedback method, the COIN model, includes a preliminary step: connecting with the other person over one or more common goals.
In theory, performance management is the perfect alignment of people and skill sets with the company’s strategic direction. It usually starts with big ideas about what the company wants to accomplish in the upcoming fiscal year, then cascades down.
Ongoing coaching, along with feedback that promotes problem-solving and growth, is key to supporting employees’ success. In many ways, it is an art form; however, there are a few fundamental strategies, backed in science, that can enhance the experience.
Because a hostile work environment is never good for business, leaders need to be ready to identify – and eliminate – workplace bullying.
Good questions are essential to understanding others and the key to successful client management, selling skills and employee engagement.
Who is accountable for psychological safety in a team? An obvious response is the manager, but psychological safety is a shared experience. Team members must also be accountable for it.
Navigating the workplace as a manager can seem scary at times, especially depending on how many people you manage or if you haven’t been a manager long.
There’s a great deal of talk in the training industry about the differences between leadership and management. What do those differences really look like, and what do they mean for leadership training?
So, you’ve recognized that your workplace culture needs an overhaul. Where do you begin? What usable skills can you pass on to your employees to improve something as nebulous and hard to define as “culture”?