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Leadership Is Playing Bocce

3 min read
Volumes of books, papers, articles and dissertations attempt to define effective leadership. In my experience and personal practice, the difference between an effective leader and a disaster revolves around the intangible aspects of leadership.

Helping Managers Focus on What Really Matters

4 min read
Good managers produce an atmosphere that encourages the best from people, that drives both high performance and high morale, and where people are successful and team spirit is strong.

5 Steps to Make Employees Your Competitive Advantage

2 min read
Employees become your competitive advantage when they freely give you discretionary effort – when they give you creative solutions, innovative ideas for new products or services, exceptional customer service, and an extra mile to meet deadlines.