Teach your sales team that improving their listening will ultimately improve their revenue numbers.
If we want our audience to be better listeners, we need to be better listeners ourselves. We need to practice listening and change our behavior before we can help others do the same.
Discover five techniques that can help you listen better during online meetings, based on techniques certified forensic interviewers rely on to improve their focus during stressful interactions.
True performance management is evergreen. Effective leaders empower people to do good work and focus on continuous development through coaching — but this approach is a mindset shift, and as L&D leaders, we have to lead the way.
Mandel Communications, leader in communication skills training, is pleased to announce adding Dana Dupuis to its executive team. Dupuis, a pioneer in Listening Intelligence, joins the organization as the Executive Director of R&D, Listening Science.