Mandel Communications, leader in communication skills training, is pleased to announce adding Dana Dupuis to its executive team. Dupuis, a pioneer in Listening Intelligence, joins the organization as the Executive Director of R&D, Listening Science.
The term “agile” in training and people development in the last few years is not necessarily connected to the project management methodology. Instead, it speaks to a growing need for organizations to be more adaptable, flexible and collaborative.
To address unintentional bias, we need to foster intentional behaviors that create change. Here are strategies, informed by clinical psychology, that both men and women can put it into practice every day to create a more equal working environment.
There is a simple and often overlooked solution to early turnover and the high costs incurred in replacing lost employees: introducing leadership training during the onboarding process.
Your organization has most likely implemented policies and training to promote diversity and inclusion, but even they may seem like they’re getting lost in the larger tension between the genders.
At the end of the day, every close relies on a salesperson’s ability to connect in the opening phase of the process. The most important thing a sales trainer can do to help increase successful outcomes is to help reps learn how to connect with buyers.
Engaged employees are a rare commodity nowadays. These employees are reliable, produce a high level of efficient work, and bring future-thinking opportunities and innovation into the organization.
Although there are numerous skills a coach can use when working with a client, there are three key techniques team leaders can begin using right away that will have a significant impact on the way they engage with their teams, peers and senior leadership.
There is an epidemic occurring in the workplace. Leaders are using certain phrases that are spreading to their employees and being used as a badge of honor: “I’m so busy.” “I worked a 16-hour day.” “I worked super late last night.” The list...