It is the blend of ingredients that produces a memorable first bite. Similarly, in adult learning, the combination of learning methods can create a memorable result. Whether it is a behavior change, a shift in mindset or stronger skills, something sticks.
In conversation with some of my peers in customer education, I was excited to see how much we’ve learned as an industry as a result of the COVID-19 pandemic.
It’s not that learning isn’t important. However, what many participants say they gain most from training has little to do with the content or quality of the learning itself.
Have you ever participated in a learning experience that caused you to struggle to connect to the purpose? Maybe you’ve walked into training and thought, “I’ve seen this model used before!” Here are three keys to create engaging learning...
Fueled by the rise of employee engagement and employee experience as key strategic priorities for many organizations over the last several years, the learning experience has become a hot topic in training and development — and for good reason.