We can create the greatest digital leadership programs, knowledge transfers or job aids, but if the interface design isn’t up to par, learners quickly become lost in figuring out how to navigate a course rather than focusing on the content.
With multi-modal training programs becoming more common and with so many modalities emerging, it is critical for learning leaders not only to understand these modalities but also to know how to effectively use them to drive learning and business results.
Our industry often downplays appeal, because after all, tricks are for kids. Appeal used with intent isn’t about fun and games, though – it’s a powerful tool for engaging learners of any age. Appeal creates experiences an audience won’t ever...
The need for journey-based learning is an imperative for organizations looking to secure better training ROI. Of course, these habits are difficult to break, so here are five ways you can start moving the needle toward journey-based learning.
When moving through a learning journey, it’s easy for us to identify which experiences we enjoy and which we don’t care for. It’s far more difficult to determine why the approach feels great or not so great, which leads us to an important question.
Whether employees are facing technical bugs or user error, any wrinkle in the user experience can cause a learner to give up and log out of your LMS – unless there’s a quick, easy way to get help.
The “learner experience” has become a bit of an industry buzzword, coming to us from the software development industry’s concept of the user experience, or UX. But what does it really mean to provide a good learner experience?