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Influence and the Relevance of Experience

2 min read
Formal definitions aside, management is what you do when you are responsible for influencing others and have experience that is directly relevant to the task, process and journey.

Team Leader as Coach

3 min read
People are typically promoted to leadership roles because they are star performers and demonstrate maturity, loyalty and strong work ethic.

Four Work Conversations New Managers Need to Master

2 min read
Fifteen years ago we opened up a Coaching Services division in our company. One of the models embraced and taught widely is known as LITE Skills. LITE stands for Listening, Inquiring, Testing for Truth, and Endorsing.

Three Ways to Gain Leadership Support for Your Learning Efforts

4 min read
After many years of speaking at numerous learning conferences, participants still come up to us and ask, "How do I get business leaders to support my learning initiative?" From the popularity of this question, it appears that this is one of the biggest