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When we talk about training, three outcomes typically rise to the top as the most important: knowledge, skills and attitude (although some talk about abilities instead of attitude, depending on the source and the purpose).

The Manager’s Role in Reinforcing Learning

6 min read
Development doesn’t end when the program concludes; it’s only just begun. Having regular opportunities to practice skills on the job promotes retention.
Identifying how to help your team work more effectively can sometimes seem like the million-dollar question. When looking through leadership theory and strategy, identifying a team effectiveness strategy can feel like a “pick one and let’s see”...