Does training evaluation strike fear into your heart, creating anxiety because you feel uncertain about what to do or if what you’re doing is correct? It shouldn’t be that stressful.
If you’re able to bring your training program out of the world of theory and into the realities of what data and evaluation can offer, you’ll be able to successfully evaluate your L&D project and make conclusions to help drive business decisions.
Use this planner as you develop each training program and course so you keep evaluation top-of-mind and, therefore, easier to gauge after completion.
Calculating the business impact of customer education programs has proven to be a difficult task. Studies suggest that the current methodologies used to provide evidence of the business impact of all educational programs are lacking.
It’s been almost 60 years since Donald Kirkpatrick created his four-level training evaluation model. Despite their best efforts, few organizations have been able to reach the holy grail of learning – level 4 (the effect on the business).
In the training business, level one surveys are ubiquitous. Ever since Donald Kirkpatrick created the four levels of evaluation as a way to assess training programs, the level one survey, which is designed to measure students’ reaction to the training...