Soft skills – self-awareness, patience, impulse control, empathy, altruism and collaboration – have always been the key to our survival and success.
You have impact that goes up, down and laterally throughout your organization. What you do has a ripple effect. You are influential, and you should use your influence to make an impact.
These four behaviors will not only improve work performance but also create a more rewarding work environment for the employees, ultimately leading to overall job satisfaction.
Creating a world-class leadership development program starts with equipping leaders with the specific skills, tools and behaviors they will need to confidently lead others and drive the performance of their team or organization.
Recently, our training department of two was given a limited and budget tasked with creating a leadership training program for front- to mid-line managers in a nearly 90-year-old organization with a 450-person, predominantly contract-based workforce.
In today’s competitive landscape, most leaders would benefit from spending more time learning how to enhance their ability to influence.
The way we cultivate influence among colleagues online differs greatly from our face-to-face relationships. But in a highly dispersed, uber-efficient workplace, digital communication is the norm for how we build and maintain positive relationships.