When trying to influence others, we often focus on what we say or do, but we might also think about how we say it. Body language, facial expression and vocal tone are important aspects of influence — but they also are only part of the story.
Leaders at all levels who honor these requests are positioned to establish or validate their credibility and the credibility of their information. They are more likely to influence an executive audience.
Join us for the second of this two-part, complimentary Training Industry webinar series for more insights on the four competencies of the Situational Leadership® Model.
Join us for this two-part, complimentary Training Industry webinar series to learn how leaders can be more effective in their attempts to influence by integrating the four competencies of the Situational Leadership® Model.
Soft skills – self-awareness, patience, impulse control, empathy, altruism and collaboration – have always been the key to our survival and success.
You have impact that goes up, down and laterally throughout your organization. What you do has a ripple effect. You are influential, and you should use your influence to make an impact.
These four behaviors will not only improve work performance but also create a more rewarding work environment for the employees, ultimately leading to overall job satisfaction.
Creating a world-class leadership development program starts with equipping leaders with the specific skills, tools and behaviors they will need to confidently lead others and drive the performance of their team or organization.
Recently, our training department of two was given a limited and budget tasked with creating a leadership training program for front- to mid-line managers in a nearly 90-year-old organization with a 450-person, predominantly contract-based workforce.