When a time-sensitive situation requires members of an organization to drop everything, act quickly and bypass the usual protocols to achieve a desired result, leaders need expert crisis negotiation skills to gain the full cooperation of their team.
When trying to influence others, we often focus on what we say or do, but we might also think about how we say it. Body language, facial expression and vocal tone are important aspects of influence — but they also are only part of the story.
Leaders at all levels who honor these requests are positioned to establish or validate their credibility and the credibility of their information. They are more likely to influence an executive audience.
Join us for the second of this two-part, complimentary Training Industry webinar series for more insights on the four competencies of the Situational Leadership® Model.
Join us for this two-part, complimentary Training Industry webinar series to learn how leaders can be more effective in their attempts to influence by integrating the four competencies of the Situational Leadership® Model.
Soft skills – self-awareness, patience, impulse control, empathy, altruism and collaboration – have always been the key to our survival and success.
You have impact that goes up, down and laterally throughout your organization. What you do has a ripple effect. You are influential, and you should use your influence to make an impact.