Intertek Alchemy, the leading provider of training and engagement solutions for frontline workers, is pleased to announce the launch of Alchemy Playbook™, a mobile application that reduces unplanned downtime and increases production for manufacturers.
Today, The Retail Doctor, the world’s leading expert on brick-and-mortar retailers, announced a new partnership with Axonify, a leader in frontline employee training. Together, they will bring retail-specific training content to Axonify customers.
Frontline workers not only represent the company to its clients and customers, but they are also responsible for building a lasting relationship with them. Despite their importance, organizations tend to overlook them when it comes to training.
What do frontline employees want from their training? It’s a question we don’t ask enough, considering they’re the ones on the floor and driving our bottom line … and the ones who will be impacted most by a coming shift in the workplace.