Coaching or feedback: How do we know which form of communication works better? The answer varies based on the situation, and it is critical to know the difference.
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Historically, "leadership" has largely been considered a top-down function. Leaders were masters of their crafts that doled out their knowledge over time to eager apprentices aspiring to gain wisdom. Enter the "Knowledge Worker."
Engagement is at the heart of organizational performance. Without elevated levels of engagement, organizations can experience diminished returns on investment, high turnover rates and reduced morale and productivity.
The brightly colored office space is a flurry of activity and voices as a phone rings and a Quicken Loans' Client Care Specialist pushes the button on her headset, says, "Thanks for calling Quicken Loans."
Ever find yourself in a set of circumstances where you just don’t have a clue? For many of us, that question should be amended to read: “How many times a day/week do you find yourself in a set of circumstances where you literally don’t have a...
The pace of business has accelerated over the past several years, and core people management processes like performance reviews are changing as a result.
In today’s workplace, our employees are drowning in work and starving for feedback. A recent study by TriNet said that 74 percent of millennial employees feel "in the dark" about how their managers and peers think they’re performing.
The majority of workplaces are no stranger to millennials, as they hold one in every three jobs in the U.S.
With millennials set to make up 50 percent of the global workforce by 2020, and 75 percent by 2025, it's important that employers who haven't already adapted their companies to attract this generation of workers start to think about making some changes.
Forget titles. Millennials already consider themselves to be a leader in the workplace. While they may not have risen through the ranks to the C-suite – yet – the millennial generation is redefining what it means to be a leader in today’s workplace.