Use a selling skill and ask about learners’ pain points using probing questions.
Tag: facilitation
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High-performing sales professionals use their facilitation skills and presence to create an environment with mutual respect, genuine curiosity and vulnerability.
When we are triggered during training, there is nowhere to run, and we are forced to manage it in the moment.
While their terminologies and goals may be unique, there are undeniable similarities between teaching and corporate training. If you’re ready to improve your training skills, take a note of these core teaching tactics.
With increasing automation and artificial intelligence (AI), there is global apprehension that robots will replace humans and technology will replace teachers.
Have you ever felt like the monotone economics teacher played by Ben Stein in the movie “Ferris Bueller’s Day Off” while you were facilitating?
The expense and hassle of transporting employees to a single location, not to mention the desire to avoid lost productivity time, has led many companies to take advantage of remote training options.
Every successful learning and development leader should be prepared to deliver three basic kinds of key stories.
From an unexpected lack of audience participation to technology failures, the more sessions a trainer has led, the more likely it is that he or she has experienced a gambit of mishaps.
As facilitators – of learning, of process, of events – we have a responsibility to ensure that our participants are encouraged to be at their best, and learn well, while under our guidance.