Transformational projects have a different set of resource dynamics than previous periods. Organizations want to leverage in-house expertise and external subject matter experts (SMEs) when embarking on major change programs.
Experts not only provide opinions but also have to answer questions on the advice they provide.
It is important to ensure that as people work toward goals, they realize that there is a difference between expertise and opinion. Keep in mind the words of John F. Kennedy: “Too often, we enjoy the comfort of opinion without the discomfort of...