It’s no surprise that L&D departments are struggling to keep up with business demands, but maybe it’s because some long-standing assumptions just don’t hold up to today’s reality and research.
Tag: Engagement
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Setting your own rules of engagement means establishing your standard of interactional excellence for the 21st century. Leading is different today, but a new set of rules will create order out of chaos.
When engaged employees care about their work and their company, they want to do the right things on the job. And when they want to do the right things and give their all, their engagement translates into huge benefits for the company.
There’s a common facilitation technique used in training situations that needs to go away. Let’s call it the “Gotcha.” This technique intentionally leads learners to fail in some way, by leading them either to an incorrect answer or to fail an...
There are so many reasons why employees don’t engage with training programs that we could fill a season of late-night icon David Letterman’s “Top Ten.” For the sake of time, we’ll stick to the Top 3.
Employee engagement has been a buzzword in the training community for years. But what does it actually mean, how much should a company invest in this engagement and does it actually affect the bottom line of a business?
For any student, a training day represents a break in the ordinary run of things. Standard office tasks are set aside and a person’s desk is abandoned in favor of a new location – often completely off-site – all in the interest of “learning and...
The sales industry is juggling a lot of buzzwords lately as it works to define a number of related roles and processes: sales training, sales enablement, sales engagement. It’s sometimes difficult to recognize the distinctions, but a salesforce is...
Creating the ideal learning environment that engages learners, boosts their intrinsic motivation and demonstrates the value of the experience can be quite a challenge when working with diverse audiences and existing organizational resources.
Let's say you hired an award-winning e-learning agency to create a game-based learning course on food handling safety for your large, fast casual restaurant chain.