How do we, as learning experts, provide opportunities for our employees to walk in somebody else’s shoes and understand how another person is thinking and feeling? How do we help them develop the self-awareness to see themselves as others see them?
Tag: empathy
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It’s easy to be in charge of people, but being a leader is more difficult. There’s a huge difference between the two, and understanding how to change from simply being a boss to being a leader can be a confusing challenge.
Newly promoted managers, whether they are sales managers, operations managers or technical managers, often come to the job with the same question: I’m a new manager! Now what do I do?
Our collective capacity to empathize, understand others and care about them crashed by 40% a few years ago. This is fact, statistically reliable and valid – we simply no longer care for one another as we once did.
In last month’s blog, I discussed what I call ‘no-normal’ dynamics and their impact on all of us collectively and organizationally. But, what about the effect on each of us individually? What about the interpersonal impact?