As a learning leader, you are positioned to help your organization succeed during the pandemic. But you can’t drive change if you’re burned out.
By keeping the goal of empathy in mind, retaining the familiarity of in-person training is possible.
Learning leaders should not underestimate design thinking’s potential to creatively and rapidly meet the needs of their learners.
Especially in a time of crisis, leaders should have a collective rather than individualistic approach and be willing to ask for help, even if it means going outside of their cultural comfort zone.
If we seek to support instructors and trainers to excel within their profession, then we need to consider a professional development approach that demonstrates empathy for the individuals and values their role within the enterprise.