The Agile Revolution creates many challenges, not least of which are in managing training and development.
Tag: deskless workers
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Making sure employees on the frontline of the customer experience are knowledgeable and engaged is key to improving service. However, classroom or traditional e-learning are often not efficient ways for those employees to learn.
Inkling, a leader in delivering smart, mission-critical information to the deskless worker, announced today it is partnering with CGS as part of its Preferred Partner Program.
“Knowledge is power,” but knowledge only works if you get it into the right hands and if those hands can access it when they need it most. So why train your employees on an archaic LMS that doesn’t do either?
L&D’s struggle to keep up with the needs of the modern learner has created a disconnect between the training they deliver and the requirements of the business to achieve specific corporate objectives.
Supporting deskless workers requires a complete rethink around how training is delivered, which means digging into what makes for truly effective learning.