Use the word “accountability,” and employees run for cover, expecting perhaps public humiliation or termination. Even managers shy away from the word and struggle with what it means. Still, they ask for accountability training.
Some studies have shown that as many as three-quarters of sales professionals have stress levels with a real physical and psychological impact.
A great training program can have considerable influence on the performance of a new hire, especially when it comes to new managers.
I am guilty of chasing shiny objects given I am a serial entrepreneur, constantly creating the next new service or product. And like many entrepreneurs, I find the management of things I generate to be a bit of a challenge. Am I in good company? You bet.