Customer education is a rapidly growing segment of the training market. How can learning leaders deliver training that benefits both customers and the business?
Your customers matter now more than ever before. This truth is absolute, in the otherwise chaotic new abnormal of COVID-19.
WorkRamp, the learning transformation leader, today announced enhancements to the new WorkRamp for Customers platform to democratize learning communities for every organization.
Software companies grow and reach different levels of maturity at different rates. Some are in growth mode, while some are in profit mode, but one thing that is constant across companies is the need to onboard their customers at scale.
Thought Industries, a leading B2B customer training platform provider, announced its integration with customer success platform Gainsight Sightline.
Modern customers have a wide variety of choices vying for their attention. As their needs have evolved, so have the business models that companies rely on to serve them. In B2B sales, we are moving from a transactional to a relationship-based model.
Customer experience improvement is not only a buzzword in business today, but a strategic imperative for companies seeking to differentiate their brands through impactful experiences.
Nintex, the global standard for process management and automation, today announced the worldwide availability of Nintex University, a program of convenient training courses and certifications for Nintex Community members.
WorkRamp today announced WorkRamp for Zendesk, a new offering for support teams designed to provide training directly in the context of the most critical customer support conversations.
Intellum, the leader in customer education and employee learning software and solutions, today announced that it has acquired UK-based Appitierre, the maker of the Evolve content authoring tool and the learning management system, Bloom.