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4 Tips for Scaling Your Customer Training Efforts

5 min read
While the concept of product training and onboarding is not new, there is now a greater understanding of the strong correlations among effective training, product adoption and customer health, especially at SaaS companies.

Sorry Shouldn’t Be the Hardest Word: Apology Science in the B2B World

Sponsored27 sec read
In this report, you’ll discover a science-backed apology messaging framework that your sales and customer success teams can use to build and deliver your apology message — and positively influence even your most angry and bitterly disappointed...