Join us for this webinar, sponsored by Litmos. Scott Blanchard, business author and president of The Ken Blanchard Companies, will share an insider’s look at the latest research on leadership practices, employee engagement and customer satisfaction.
When it comes to increasing revenue, most organizations look first to their sales team to drive new business and overlook the revenue-boosting potential that comes from aligning the sales and customer service departments.
In this report, you’ll discover a science-backed apology messaging framework that your sales and customer success teams can use to build and deliver your apology message — and positively influence even your most angry and bitterly disappointed...
StaffConnect, the leading provider of mobile employee engagement solutions, today announced that Carnoustie Golf Links, an iconic, world-leading golf destination in Scotland, is using StaffConnect’s platform to increase the engagement of its employees.