When it comes to increasing revenue, most organizations look first to their sales team to drive new business and overlook the revenue-boosting potential that comes from aligning the sales and customer service departments.
Tag: customer satisfaction
Open Championship Host Carnoustie Golf Links Selects StaffConnect Mobile Employee Engagement Platform
StaffConnect, the leading provider of mobile employee engagement solutions, today announced that Carnoustie Golf Links, an iconic, world-leading golf destination in Scotland, is using StaffConnect’s platform to increase the engagement of its employees.
Training is at the forefront of customer success and retention, giving training professionals an opportunity to impact the businesses they serve.
Companies invest a lot of time and money measuring customer satisfaction. These measures usually assume the form of a survey.