Learn how Imparta’s new Customer Success and Renewal program can improve your company’s key business metrics in this Training Industry product demo.
Tag: customer retention
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WorkRamp, the learning transformation leader, today announced enhancements to the new WorkRamp for Customers platform to democratize learning communities for every organization.
Modern customers have a wide variety of choices vying for their attention. As their needs have evolved, so have the business models that companies rely on to serve them. In B2B sales, we are moving from a transactional to a relationship-based model.
Customer expansion is a significant yet overlooked growth opportunity for sales enablement teams. Check out this new e-book, and learn why taking a one-size-fits-all approach to your sales enablement strategy will backfire in critical situations.
Training is at the forefront of customer success and retention, giving training professionals an opportunity to impact the businesses they serve.
Many businesses struggle with the idea of employee engagement, questioning if engagement really affects their revenue. Measuring customer service can help answer that question. Here’s why.
Companies invest a lot of time and money measuring customer satisfaction. These measures usually assume the form of a survey.